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About Us

Dealer Supply Shop
665 A Bluesky Parkway
Lexington, KY 40509

History

Dealer Supply Shop is the sister company to Dealer Supply Of Lexington, Inc. which opened its door in 1992. With a Vision, Catalogs, Quality Products, Customer Service, 24/7 Ordering, Deep Discounts, and thanks to our loyal customer base we have grown over the last twenty three (23) years to where we are today.  By bring our products to the internet we are providing our loyal customer base and future customers the opportunity to order 24/7 with deep discount with the same great service.  Even with all the new technology Dealer Supply Shop still provides the personal service. Our 800-750-7200 will be answered by a real person who will help you answer all your questions.

SEARCH TOOLS

To find a specific product or type of product using our search feature first select a search category from the drop down menu below the search box. Category options are Description or Item Number.

Search by Description

If you have selected the description category, simply type a key word into the blank search box and click the search button. To narrow results, try searching by the root of a word. For example: 'number' rather than 'numbers' since a search will generate both.

Search by Item Number

If you know our number, select the item number category from the drop down menu below the search box. Type the item number into the search box and click the search button. For example: 'EZG6/9' will generate matches for our 9.5” chartreuse numbers.

Search by Site Map

You may also browse our site map to find products. Within this directory similar items are categorized together. Please note that since we are still in the process of adding products, especially custom imprinted products, to our web store, not all of the products shown in our catalogs are currently available in our web store. If you cannot find what you are looking for, please e-mail use-mail use-mail use-mail use-mail use-mail use-mail use-mail use-mail use-mail use-mail use-mail use-mail us email us at Dealersupplyshop@yahoo.com, call toll free at (800) 750-7200, or fax us at (859) 268-6993.

ORDER PROCESS

Selecting an Item

Once you have selected the color, size and style of item you would like to purchase you can added the item to your shopping cart by clicking buy now. This will take you to your order basket. From your basket you can click continue shopping to return to our store or proceed to the order check out phase.

*Please note that since many of our windshield numbers and signs are sold individually by the dozen, you will have to click continue shopping and return to the original item page to select size and color for each number and or slogan you would like to include in your final purchase.

Checkout

At this stage in the order process non-registered customers can enter a one time ship to address as well as billing information for a one time order. See the FAQ section on your account for information on how to become a registered customer and create an address book and save billing information for future orders.

Once billing and shipping address information has been entered, continue on to select a shipping method. UPS ground is our standard method of shipping, however, you may also select UPS Next Day Air, UPS 2 Day Air, UPS 3 Day Select, or UPS Standard. Please note that shipping charges may vary from those calculated on the web.

When you reach the payment portion of the checkout process you will be prompted to enter credit card information.

Order Confirmation

When you have reached the order confirmation screen you will receive an order confirmation number and a summary of your order. A confirmation email will be sent if an email address was provided. Please print the confirmation page for your records.

SHIPPING OPTIONS

Shipping & Delivery Time

Internet orders placed by 3:00pm Eastern Standard Time usually ship the same day. Expedited shipping methods are available such as UPS Next Day Air, UPS 2 Day Air, UPS 3 Day Select, and UPS Standard. Please notify us via email or call our toll free number if an order is needed in hands by a certain date. Please also be aware that selected items are made to order and may take several business days to ship. Items temporarily out of stock or made to order products may be shipped separately.  We Ship Only to the United States.

METHOD OF PAYMENT

We accept Visa, MasterCard, Discovery, American Express, Diners, Paypal, and JCB.

State tax, based on the rate for Kentucky, will be applied to all orders shipped within Kentucky.

TERMS & CONDITIONS

Please notify Dealer Supply Shop with all changes or cancellations immediately. Because most orders ship the same day they are placed, the customer may be responsible for shipping costs incurred due to a cancellation or change.

Although we make every effort to maintain the prices shown in our web site, Dealer Supply Shop reserves the right to change prices due to an increase in product cost.

If an order is received damaged, please keep all of the damaged products and the original packaging box with the shipping labels. Call Dealer Supply Shop immediately to file a claim.

Your satisfaction is very important to us at Dealer Supply Shop. If you would like to return merchandise within 30 days of purchase, please call us at 800-750-7200 immediately for return instructions. Unauthorized returns may be refused. Custom orders are nonrefundable.

Credit card processing is done via a Thawte secure site. Your information is protected by a secure server, which enables SSL (Secure Socket Layer) encryption to protect sensitive data and transactions.

Dealer Supply Shop does not disclose nor sell your company information to any third party. However, if you do not wish to receive any future Dealer Supply Shop mailings, please send us your request or contact us.

ADDITIONAL INFORMATION

The Contact Us page offers many ways to contact us. Please call, fax, or e-mail us with all other inquiries


Thanks for shopping with us!